:root{--plum:#351840;--plum-soft:#5b3c67;--cream:#fbf9f5;--paper:#fffefa;--lilac:#e7dcef;--lavender:#d8c6e7;--lime:#e9eea0;--muted:#62546c;--line:#cec0d6;--serif:'Cormorant Garamond',Georgia,serif;--sans:'Manrope',Arial,sans-serif;color-scheme:light;font-synthesis:none}
*{box-sizing:border-box}html{scroll-padding-top:110px}body{margin:0;background:var(--cream);color:var(--plum);font:400 15px/1.7 var(--sans);-webkit-font-smoothing:antialiased}p,h1,h2,h3,h4{margin:0}button,input,select,textarea{font:inherit;color:inherit}button,a,summary{touch-action:manipulation;-webkit-tap-highlight-color:transparent}a{color:inherit;text-decoration:none}button{cursor:pointer}button:disabled{cursor:wait;opacity:.6}img{display:block;max-width:100%}h1,h2{font:600 60px/1.02 var(--serif);letter-spacing:-.04em}h3{font-size:17px;line-height:1.45}h4{font-size:14px;line-height:1.6}em{font-weight:400}[hidden]{display:none!important}a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:3px solid #715080;outline-offset:4px}.icon{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0}.icon-definitions{position:absolute;width:0;height:0;overflow:hidden}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.skip-link{position:fixed;top:-90px;left:20px;z-index:200;padding:12px 20px;background:var(--plum);color:white;border-radius:10px}.skip-link:focus{top:12px}.client-shell{width:min(1120px,calc(100% - 56px));margin-inline:auto}.client-header{position:sticky;top:0;z-index:30;background:rgba(251,249,245,.96);border-bottom:1px solid var(--line);backdrop-filter:blur(12px)}.header-row{display:flex;align-items:center;justify-content:space-between;gap:22px;min-height:100px}.client-logo{width:208px;height:auto}.quiet-link{display:inline-flex;align-items:center;gap:14px;min-height:44px;font-size:13px;font-weight:600}.quiet-link:hover,.inline-link:hover,.quiet-button:hover{color:var(--plum-soft)}.eyebrow{font-size:10px;font-weight:700;letter-spacing:.14em;text-transform:uppercase;margin-bottom:12px}.button{display:inline-flex;justify-content:center;align-items:center;gap:16px;min-height:50px;padding:12px 22px;border:1px solid transparent;border-radius:100px;line-height:1.5;text-align:center;font-size:13px;font-weight:700}.button-plum{background:var(--plum);color:var(--cream)}.button-outline{background:var(--paper);border-color:#ad98b8}.button-plum:hover{background:#51325e}.button-outline:hover{background:var(--lilac)}.quiet-button{display:inline-flex;justify-content:center;align-items:center;min-height:44px;padding:7px 0;background:transparent;border:0;text-decoration:underline;text-underline-offset:4px;font-size:12px;font-weight:600}.inline-link{text-decoration:underline;text-underline-offset:4px}.muted{color:var(--muted);font-size:14px;line-height:1.85}.small-note{font-size:12px;line-height:1.85;color:var(--muted);overflow-wrap:anywhere}.pre-wrap{white-space:pre-wrap;overflow-wrap:anywhere}.state-card{padding:70px 0 90px;max-width:730px}.state-card>h1{font-size:clamp(47px,5.5vw,74px);margin-bottom:26px}.state-card>p:not(.eyebrow){max-width:590px;margin-top:16px}.state-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:30px}.loading-dot{display:block;width:20px;height:20px;border-radius:50%;background:var(--lavender);margin-bottom:30px;animation:breathe 1.2s ease-in-out infinite}.recent-links{padding:23px;background:var(--lilac);border:1px solid #c9b6d3;border-radius:18px;margin-top:30px}.recent-links h2{font:600 27px/1.2 var(--serif);margin-bottom:16px}.recent-request-link{display:flex;align-items:center;justify-content:space-between;gap:15px;min-height:60px;padding-block:12px;border-bottom:1px solid #cfbfd7;font-size:13px;font-weight:700}.recent-request-link>span{font-size:11px;font-weight:500}.recent-links>.quiet-button{margin-top:8px}.request-hero{display:flex;align-items:center;justify-content:space-between;gap:28px;padding-block:44px 33px}.request-hero h1{max-width:750px;font-size:54px}.hero-reference{display:inline-block;margin-top:18px;padding:5px 10px;border-radius:8px;background:var(--lilac);font-size:12px;font-weight:700;overflow-wrap:anywhere}.compact-button{flex-shrink:0;min-height:45px;font-size:12px;padding-inline:18px}.notice{padding:16px 19px;background:#edf0cf;border:1px solid #b9bd8b;border-radius:13px;margin-bottom:22px;font-size:13px;line-height:1.8;overflow-wrap:anywhere}.notice-error{background:#fff1ec;border-color:#d9a895;color:#773d30}.workspace-grid{display:grid;grid-template-columns:minmax(0,1fr) 295px;gap:26px;align-items:start}.workspace-content{min-width:0}.workspace-aside{position:sticky;top:126px}.section-heading{margin-bottom:26px}.section-heading h2{font-size:47px}.section-heading>.eyebrow{color:var(--plum-soft);margin-bottom:8px}.section-heading>p:last-child:not(.eyebrow){font-size:13px;color:var(--muted);line-height:1.9;max-width:600px;margin-top:15px}.care-card{min-width:0;background:var(--paper);padding:25px;border:1px solid var(--line);border-radius:22px;margin-bottom:20px;box-shadow:0 3px 13px #35184003}.care-card>h3{margin-bottom:17px}.care-card>.muted{margin-top:12px}.card-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;flex-wrap:wrap}.card-heading>h3{min-width:0;overflow-wrap:anywhere}.badge{display:inline-flex;align-items:center;justify-content:center;min-height:27px;padding:4px 10px;border-radius:100px;background:var(--lilac);color:var(--plum);font-size:10px;line-height:1.5;font-weight:700;letter-spacing:.015em}.badge-positive{background:#edf0cd}.badge-muted{background:#ece7ec;color:#706474}.overview-card{background:#f1ebf4;border-color:#d1bedb}.overview-card .muted{font-size:13px}.request-progress{list-style:none;margin:26px 0 0;padding:0;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.request-progress li{font-size:11px;line-height:1.65;color:#7b6a83;border-top:2px solid #d6c8de;padding-top:13px}.request-progress li.is-done{color:var(--plum);border-color:var(--plum)}.progress-dot{display:grid;place-items:center;width:23px;height:23px;border:1px solid #bba7c7;border-radius:50%;font-size:11px;margin-bottom:9px}.is-done .progress-dot{background:var(--plum);border-color:var(--plum);color:var(--cream)}.scope-list{list-style:none;margin:15px 0 23px;padding:0;display:flex;flex-wrap:wrap;gap:8px}.scope-list>li{padding:7px 11px;border-radius:9px;background:var(--lilac);font-size:12px;font-weight:600}.fact-list{display:grid;grid-template-columns:minmax(90px,.65fr) minmax(0,1fr);gap:10px 18px;padding:0;margin:18px 0 0;font-size:13px;line-height:1.8}.fact-list dt{color:var(--muted)}.fact-list dd{margin:0;overflow-wrap:anywhere}.scope-details{border-top:1px solid var(--line);margin-top:22px;padding-top:18px}.scope-details .fact-list{grid-template-columns:1fr;gap:3px}.scope-details .fact-list dd{margin-bottom:10px}.service-notes{font-size:13px;line-height:1.85;padding-top:19px;margin-top:19px;border-top:1px solid var(--line)}.support-card{padding:27px;background:var(--plum);color:var(--cream);border-color:var(--plum);text-align:center}.support-card>img{width:66px;height:66px;object-fit:contain;margin:0 auto 19px;padding:7px;border-radius:50%;background:var(--cream)}.support-card .eyebrow{color:var(--lime);font-size:9px}.support-card h2{font-size:45px;margin-bottom:16px}.support-card>p:not(.eyebrow){font-size:12px;color:#e1d4e7;line-height:1.9}.support-card .button{margin-top:22px;width:100%;background:var(--lime);color:var(--plum);font-size:12px;min-height:48px;padding-inline:16px}.call-link{display:flex;justify-content:center;align-items:center;min-height:45px;font-size:12px;margin-top:5px;text-decoration:underline;text-underline-offset:4px}.private-link-card{padding:20px;background:var(--lilac)}.private-link-card h3{font-size:14px;margin-bottom:10px}.private-link-card>p{font-size:12px;color:var(--muted);line-height:1.8}.private-link-card .quiet-button{justify-content:start}.private-link-card input{width:100%;border:1px solid #b9a4c6;padding:10px;border-radius:8px;font-size:12px;background:var(--paper)}.repeat-card{background:var(--lilac);border-color:#cdb9d7}.repeat-card>.eyebrow{font-size:9px;margin-bottom:8px}.repeat-card h3{font:600 32px/1.15 var(--serif);margin-bottom:14px}.repeat-card>p:not(.eyebrow){font-size:13px;line-height:1.8;color:var(--muted)}.repeat-card>.button{margin-top:20px}.client-photo-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px;margin-top:20px}.client-photo-grid>.small-note{grid-column:1/-1}.client-photo{margin:0;min-width:0;padding:8px;border:1px solid var(--line);border-radius:13px;background:var(--cream)}.client-photo img{width:100%;aspect-ratio:1.1;object-fit:cover;border-radius:8px}.client-photo figcaption{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:11px;margin-top:6px}.photo-placeholder{display:grid;place-items:center;width:100%;min-height:120px;aspect-ratio:1.1;background:var(--lilac);border:0;border-radius:8px;font-size:12px;text-decoration:underline;text-underline-offset:4px}.photo-upload-actions{margin-top:20px}.photo-upload-actions label{cursor:pointer}.photo-upload-actions:focus-within{outline:3px solid #715080;outline-offset:4px;border-radius:12px}.photo-upload-actions .small-note{margin-top:10px}.empty-card{padding-block:31px;border-style:dashed;background:#f6f2f7}.empty-card h3{font:600 29px/1.18 var(--serif);margin-bottom:15px}.empty-card p{font-size:13px}.quote-card>.small-note{margin-top:12px}.quote-items{margin-top:22px;border-top:1px solid var(--line)}.quote-item{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:20px;align-items:start;padding:19px 0;border-bottom:1px solid var(--line)}.quote-item h4{font-size:13px;font-weight:600;overflow-wrap:anywhere}.quote-item>strong{font-size:13px;font-weight:700;white-space:nowrap}.quote-item .small-note{margin-top:5px;font-size:11px}.quote-total{display:flex;justify-content:space-between;align-items:baseline;gap:20px;padding:19px 0 4px;margin-top:13px;border-top:1px solid var(--line);font-weight:600}.quote-total>strong{font-size:29px;font-weight:600;letter-spacing:-.035em;overflow-wrap:anywhere}.quote-text{padding-top:19px;margin-top:19px;border-top:1px solid var(--line);font-size:13px;line-height:1.9}.quote-text h4{font-size:13px;margin-bottom:9px}.quote-response-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:26px}.quote-response-actions>.quiet-button{grid-column:1/-1}.quote-response-actions+.small-note{margin-top:0}.positive-note{font-size:13px;line-height:1.8;padding:15px;border:1px solid #b9bd89;background:#f0f2d8;border-radius:11px;margin-top:22px}.document-actions{display:flex;flex-wrap:wrap;gap:9px;align-items:center;margin-top:23px;padding-top:20px;border-top:1px solid var(--line)}.document-actions>.button{font-size:12px;min-height:46px;padding-inline:17px}.document-actions .quiet-link{margin-left:auto;font-size:12px}.visit-date{font:600 35px/1.1 var(--serif);letter-spacing:-.02em;margin-top:22px}.service-slot{font-size:13px;margin-top:9px;color:var(--muted)}.job-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:23px}.job-actions>.button{font-size:12px}.job-checklist{padding-left:19px;margin-top:20px;font-size:12px;line-height:1.8}.job-checklist .is-done{list-style:none;margin-left:-19px}.change-record{padding:16px;margin-top:20px;background:#f4eef6;border:1px solid var(--line);border-radius:12px;font-size:13px}.change-record p{margin-top:10px}.change-record .small-note{font-size:12px}.feedback-entry{padding-top:20px;margin-top:19px;border-top:1px solid var(--line);font-size:13px;line-height:1.85}.feedback-entry>.pre-wrap{margin-top:12px}.feedback-entry>.small-note{margin-top:7px}.balance-card{padding:25px;margin-bottom:20px;border-radius:22px;background:var(--plum);color:var(--cream)}.balance-card .eyebrow{color:var(--lime);font-size:9px}.balance-total{display:flex;align-items:baseline;justify-content:space-between;gap:15px}.balance-total>span{font-size:13px}.balance-total>strong{font-size:30px;letter-spacing:-.035em;line-height:1.3;font-weight:600}.balance-card .fact-list{padding-top:18px;border-top:1px solid #61426c}.balance-card .fact-list dt{color:#dbcce2}.receipt-amount{font-size:30px;line-height:1.3;letter-spacing:-.035em;font-weight:600;margin-top:20px}.client-tabs{position:fixed;left:50%;transform:translateX(-50%);bottom:20px;z-index:35;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));width:min(490px,calc(100% - 32px));padding:7px;gap:4px;background:var(--plum);border:1px solid #6c4e77;border-radius:23px;box-shadow:0 12px 35px #3518402e}.client-tabs button{position:relative;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:4px;min-height:62px;padding:7px 5px;border:0;background:transparent;color:#e8dcef;border-radius:16px;font-size:11px;font-weight:600}.client-tabs button[aria-pressed="true"]{background:var(--lime);color:var(--plum)}.client-tabs button:focus-visible{outline:3px solid var(--paper);outline-offset:1px}.tab-count{position:absolute;top:6px;right:16px;display:grid;place-items:center;width:16px;height:16px;background:var(--cream);color:var(--plum);border-radius:50%;font-size:9px;font-weight:700}.client-footer{display:flex;justify-content:space-between;gap:20px;align-items:center;margin-top:48px;padding-block:25px 135px;border-top:1px solid var(--line);font-size:11px;color:var(--muted)}.client-footer a{text-decoration:underline;text-underline-offset:4px}.dialog-open{overflow:hidden}.action-dialog{position:fixed;inset:0;width:min(580px,calc(100% - 40px));max-height:calc(100dvh - 40px);padding:0;margin:auto;border:0;border-radius:24px;background:var(--cream);color:var(--plum);box-shadow:0 30px 100px #17062250}.action-dialog::backdrop{background:#23112ca6;backdrop-filter:blur(5px)}.action-dialog>form{display:flex;flex-direction:column;max-height:calc(100dvh - 40px)}.action-dialog-header{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:26px;border-bottom:1px solid var(--line);flex-shrink:0}.action-dialog-header .eyebrow{margin-bottom:7px;overflow-wrap:anywhere}.action-dialog-header h2{font-size:37px}.action-dialog-header h2:focus{outline:none}.close-button{display:grid;place-items:center;width:44px;height:44px;min-width:44px;border-radius:50%;background:var(--lavender);border:0}.action-dialog-body{overflow-y:auto;overscroll-behavior:contain;min-height:0;padding:24px 26px}.action-dialog-body>.muted{font-size:13px}.action-dialog-body>.notice{margin:20px 0 0}.action-dialog-footer{display:flex;gap:10px;align-items:center;padding:18px 26px calc(20px + env(safe-area-inset-bottom,0px));border-top:1px solid var(--line);flex-shrink:0}.action-dialog-footer>.button-plum{flex:1}.action-quote-summary{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;padding:18px;background:var(--lilac);border-radius:12px;margin-top:21px;font-size:13px}.action-quote-summary span{font-weight:700}.form-field{margin-top:21px}.form-field label{display:block;margin-bottom:9px;font-size:13px;font-weight:700}.form-field input,.form-field select,.form-field textarea{width:100%;min-height:51px;border:1px solid #ad98b8;border-radius:11px;background:var(--paper);padding:12px 14px;font-size:16px;line-height:1.5}.form-field input{appearance:none}.form-field select{padding-right:30px}.form-field textarea{display:block;min-height:110px;resize:vertical}.form-field input::placeholder,.form-field textarea::placeholder{font-size:13px}.form-field>.small-note{margin-top:8px}.consent-row{display:flex;align-items:flex-start;gap:12px;margin-top:22px;font-size:13px;line-height:1.8;cursor:pointer}.consent-row input{accent-color:var(--plum);width:21px;height:21px;flex-shrink:0;margin:2px 0 0}.privacy-shell{width:min(780px,calc(100% - 56px));margin:55px auto 0}.privacy-shell>h1{font-size:72px;margin-bottom:28px}.privacy-intro{font-size:18px;line-height:1.9;max-width:650px}.privacy-shell>.small-note{margin-top:19px}.privacy-shell section{padding-top:31px;margin-top:31px;border-top:1px solid var(--line)}.privacy-shell section h2{font-size:35px;margin-bottom:17px}.privacy-shell section p{font-size:14px;color:var(--muted);line-height:1.95}.privacy-shell section p+p{margin-top:17px}.privacy-shell section a{text-decoration:underline;text-underline-offset:4px;color:var(--plum)}.privacy-contact{padding:30px;margin-top:40px;background:var(--lilac);border-radius:22px}.privacy-contact h2{font-size:38px;margin-bottom:17px}.privacy-contact p{font-size:14px;color:var(--muted);margin-bottom:20px}.privacy-page .client-footer{padding-bottom:38px}.privacy-page .quiet-link{font-size:12px}
@keyframes breathe{0%,100%{opacity:.5;transform:scale(.88)}50%{opacity:1;transform:scale(1)}}
@media(max-width:950px){.workspace-grid{grid-template-columns:minmax(0,1fr) 250px;gap:20px}.support-card{padding:23px 19px}.care-card{padding:22px}.request-hero h1{font-size:46px}.request-hero{gap:20px}.quote-response-actions{grid-template-columns:1fr}.quote-response-actions>.quiet-button{grid-column:auto}.quote-total>strong{font-size:26px}.document-actions .quiet-link{margin-left:0}.balance-total{flex-direction:column;gap:8px}.client-logo{width:190px}}
@media(max-width:760px){.client-shell{width:calc(100% - 36px)}.header-row{min-height:88px;gap:12px}.client-logo{width:178px}.header-row>.quiet-link{font-size:11px;gap:7px}.state-card{padding:44px 0 48px}.state-card>h1{font-size:53px}.state-card>p:not(.eyebrow){font-size:14px}.state-actions{flex-direction:column;align-items:stretch;margin-top:25px}.request-hero{display:block;padding-block:33px 28px}.request-hero h1{font-size:45px;max-width:570px}.request-hero>.compact-button{margin-top:18px;min-height:43px;font-size:11px}.hero-reference{font-size:11px;margin-top:16px}.request-hero>.eyebrow{font-size:9px}.workspace-grid{grid-template-columns:minmax(0,1fr);gap:5px}.workspace-aside{position:static}.workspace-aside .support-card{display:grid;grid-template-columns:minmax(0,1fr) auto;text-align:left;padding:25px}.support-card>img{grid-column:2;grid-row:1/4;width:66px;height:66px;margin:0 0 0 20px}.support-card>.eyebrow{grid-column:1;grid-row:1}.support-card>h2{grid-column:1;grid-row:2;font-size:43px;margin-bottom:12px}.support-card>p:not(.eyebrow){grid-column:1/-1;margin:5px 0 0}.support-card .button{grid-column:1/-1;width:100%;margin-top:20px;font-size:13px}.support-card .call-link{grid-column:1/-1;font-size:12px}.section-heading h2{font-size:43px}.section-heading{margin-bottom:21px}.section-heading>.eyebrow{font-size:9px;letter-spacing:.1em}.care-card{padding:21px 19px;border-radius:18px;margin-bottom:17px}.card-heading>h3{font-size:16px}.overview-card .card-heading{display:block}.overview-card .badge{margin-top:12px}.request-progress{gap:10px;margin-top:22px}.request-progress li{font-size:10px}.fact-list{font-size:12px;gap:10px 13px;grid-template-columns:minmax(79px,.6fr) minmax(0,1fr)}.scope-list>li{font-size:11px;padding:7px 9px}.scope-details .fact-list{grid-template-columns:1fr}.quote-item{gap:14px}.quote-item h4{font-size:12px}.quote-item>strong{font-size:12px}.quote-item .small-note{font-size:11px}.quote-total{font-size:13px}.quote-total>strong{font-size:27px}.quote-response-actions{grid-template-columns:1fr;gap:10px}.quote-response-actions>.button{font-size:13px}.quote-card>.small-note{font-size:11px}.document-actions{gap:8px}.document-actions>.button{flex:1;font-size:11px;padding-inline:12px}.document-actions>.quiet-link{min-width:100%;justify-content:center;margin-top:0}.visit-date{font-size:34px}.service-slot{font-size:12px}.job-actions{flex-direction:column;align-items:stretch}.balance-card{padding:23px 20px;border-radius:18px}.balance-total{flex-direction:row;gap:15px}.balance-total>span{font-size:12px;max-width:100px}.balance-total>strong{font-size:29px}.receipt-amount{font-size:29px}.client-tabs{bottom:calc(11px + env(safe-area-inset-bottom,0px));width:calc(100% - 24px);padding:6px;border-radius:21px}.client-tabs button{min-height:61px;font-size:10px}.client-tabs .icon{width:21px;height:21px}.tab-count{right:14px;top:5px}.client-footer{flex-direction:column;align-items:start;gap:4px;margin-top:25px;padding-top:21px;padding-bottom:calc(130px + env(safe-area-inset-bottom,0px));font-size:10px}.client-footer a{min-height:44px;display:flex;align-items:center}.action-dialog{width:100%;inset:auto 0 0;max-height:95dvh;border-radius:23px 23px 0 0}.action-dialog>form{max-height:95dvh}.action-dialog-header{padding:22px 20px 18px;gap:13px}.action-dialog-header h2{font-size:34px}.action-dialog-header .eyebrow{font-size:9px}.action-dialog-body{padding:21px 20px 24px}.action-dialog-footer{padding:14px 20px calc(19px + env(safe-area-inset-bottom,0px));gap:9px}.action-dialog-footer .button{font-size:12px;padding-inline:19px;min-height:51px}.action-dialog-body .muted{font-size:13px}.form-field label{font-size:12px}.consent-row{font-size:12px}.notice{padding:14px 16px;font-size:12px}.recent-links{padding:20px}.recent-links h2{font-size:26px}.recent-request-link{flex-direction:column;align-items:start;gap:4px;padding-block:15px;font-size:12px}.privacy-shell{width:calc(100% - 40px);margin-top:37px}.privacy-shell>h1{font-size:61px;margin-bottom:23px}.privacy-shell>.eyebrow{font-size:9px;letter-spacing:.1em}.privacy-intro{font-size:16px}.privacy-shell section{padding-top:24px;margin-top:25px}.privacy-shell section h2{font-size:32px;margin-bottom:16px}.privacy-shell section p{font-size:13px;line-height:1.95}.privacy-contact{padding:24px;margin-top:31px}.privacy-contact h2{font-size:35px}.privacy-page .header-row>.quiet-link{max-width:120px;font-size:10px}.privacy-page .client-footer{padding-bottom:25px}.private-link-card .quiet-button{min-height:46px;font-size:12px}}
@media(max-width:380px){.client-shell{width:calc(100% - 30px)}.client-logo{width:160px}.header-row{min-height:81px}.request-hero h1{font-size:40px}.state-card>h1{font-size:47px}.section-heading h2{font-size:38px}.care-card{padding:20px 16px}.quote-item{grid-template-columns:minmax(0,1fr);gap:7px}.quote-item>strong{justify-self:end;font-size:13px}.quote-total>strong{font-size:25px}.badge{font-size:9px}.balance-total{flex-direction:column;gap:8px}.balance-total>span{max-width:none}.client-tabs button{font-size:10px}.tab-count{right:8px}.action-dialog-header h2{font-size:31px}.action-dialog-header,.action-dialog-body,.action-dialog-footer{padding-inline:16px}.action-dialog-footer .button{font-size:11px;padding-inline:15px}.privacy-shell>h1{font-size:56px}.photo-placeholder{min-height:105px}}
@media(max-height:560px){.action-dialog{height:100dvh;max-height:100dvh;border-radius:0}.action-dialog>form{max-height:100dvh;height:100dvh}.action-dialog-header{padding-block:12px}.action-dialog-header .eyebrow{display:none}.action-dialog-header h2{font-size:29px}.action-dialog-footer{padding-top:11px;padding-bottom:calc(12px + env(safe-area-inset-bottom,0px))}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}html{scroll-behavior:auto}}
@media print{.client-header,.client-tabs,.workspace-aside,.request-hero>.button,.document-actions,.quote-response-actions,.job-actions,.action-dialog,.client-footer{display:none!important}.client-shell{width:100%}.workspace-grid{display:block}.care-card{box-shadow:none;break-inside:avoid}.client-page{font-size:12px;background:white}.privacy-shell{width:100%;margin:0}.privacy-shell>h1{font-size:48px}.privacy-shell section{break-inside:avoid}}
#client-pending-photos:empty{display:none}.pending-photo{border-style:dashed;border-color:#ab91b7;background:var(--lilac)}.pending-photo>.quiet-button{width:100%}.send-photos-button{margin-top:17px;min-height:49px;font-size:12px}

.cancelled-payment-note{margin-top:17px;font-size:12px;line-height:1.85;color:#e1d4e7}

/* Customer workspace: one clear next action, readable type and optional detail. */
.client-page{font-size:16px;line-height:1.65}
.client-page .header-row{min-height:86px}
.client-page .client-logo{width:185px}
.client-page .header-row>.quiet-link{font-size:14px;gap:8px}
.client-page .request-hero{padding-block:25px 20px;gap:18px}
.client-page .request-hero h1{font-size:32px;line-height:1.15;letter-spacing:-.025em}
.client-page .hero-reference{margin-top:9px;font-size:13px;padding:3px 9px}
.client-page .compact-button{font-size:14px;min-height:44px;padding:8px 0;margin:0}
.client-page .state-card{padding-block:42px 50px}
.client-page .state-card>h1{font-size:32px;line-height:1.2;margin-bottom:18px;letter-spacing:-.025em}
.client-page .state-card>p:not(.eyebrow){font-size:16px}
.client-page .loading-dot{margin-bottom:18px}
.client-page .button{font-size:15px;min-height:50px;padding:12px 20px}
.client-page .quiet-button,.client-page .quiet-link{font-size:14px;min-height:44px}
.client-page .muted,.client-page .small-note{font-size:14px;line-height:1.7}
.client-page .section-heading{margin-bottom:18px}
.client-page .section-heading h2{font-size:28px;line-height:1.2;letter-spacing:-.025em}
.client-page .section-heading>p:last-child:not(.eyebrow){font-size:14px;line-height:1.7;margin-top:9px}
.client-page .care-card{padding:24px;border-radius:20px}
.client-page .card-heading>h3{font-size:17px}
.client-page .badge{font-size:12px;min-height:29px;letter-spacing:0}
.client-page .next-action-card{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:24px;padding:26px;background:var(--lilac);border-color:#c9b5d6;margin-bottom:0}
.client-page .next-action-positive{background:#eff1d9;border-color:#c4c897}
.next-action-copy{min-width:0}
.next-action-copy>.eyebrow{font-size:11px;letter-spacing:.1em;margin-bottom:9px}
.client-page .next-action-copy>h2{font-size:30px;line-height:1.15;letter-spacing:-.025em;max-width:750px}
.next-action-description{font-size:16px;line-height:1.65;margin-top:12px;max-width:730px}
.next-action-reference{font-size:14px;font-weight:600;line-height:1.6;margin-top:13px;overflow-wrap:anywhere}
.next-action-amount{font-size:26px;font-weight:700;line-height:1.35;margin-top:12px;letter-spacing:-.025em;overflow-wrap:anywhere}
.next-action-copy>.small-note{margin-top:14px}
.next-action-controls{max-width:280px}
.next-action-controls>.button{width:100%}
.quick-help{display:flex;flex-wrap:wrap;align-items:center;gap:5px 23px;padding:10px 3px 21px;font-size:14px;line-height:1.6}
.quick-help>span{color:var(--muted)}
.quick-help>a{display:inline-flex;align-items:center;gap:6px;min-height:44px;font-weight:600;text-decoration:underline;text-underline-offset:4px}
.client-page .workspace-aside{top:108px}
.client-page .private-link-card{padding:21px}
.client-page .private-link-card h3{font-size:17px;line-height:1.5;margin-bottom:9px}
.client-page .private-link-card>p{font-size:14px;line-height:1.7}
.private-link-card>#save-client-link{width:100%;margin-top:17px;font-size:14px;padding-inline:15px}
.private-link-card>#copy-client-link{display:flex;justify-content:center;width:100%;margin-top:3px}
.client-page .private-link-card>p.small-note{font-size:13px;margin-top:8px}
.client-page .private-link-card input{font-size:16px;margin-top:12px}
.disclosure>summary{position:relative;display:flex;align-items:center;gap:12px;min-height:44px;font-size:16px;font-weight:700;line-height:1.6;list-style:none;cursor:pointer;overflow-wrap:anywhere}
.disclosure>summary::-webkit-details-marker{display:none}
.disclosure>summary::after{content:'+';font-size:23px;font-weight:400;line-height:1;margin-left:auto;flex-shrink:0;padding-left:4px}
.disclosure[open]>summary::after{content:'−'}
.disclosure>summary>.badge{margin-left:auto;white-space:nowrap}
.disclosure>summary>.badge+*{margin-left:0}
.disclosure-body,.scope-content{padding-top:18px}
.optional-label{font-size:14px;font-weight:400;color:var(--muted);padding-left:7px}
.client-page .fact-list{font-size:16px;line-height:1.65;gap:12px 19px}
.client-page .fact-list dt{font-size:14px;line-height:1.85}
.client-page .scope-list{margin:4px 0 22px;gap:9px}
.client-page .scope-list>li{font-size:14px;font-weight:500;padding:7px 11px}
.client-page .scope-details h4{font-size:16px}
.client-page .scope-details .fact-list dd{font-size:16px;margin-bottom:12px}
.client-page .service-notes{font-size:16px;line-height:1.7}
.client-page .repeat-card>h3{font-size:28px;line-height:1.2;margin-bottom:12px}
.client-page .repeat-card>p:not(.eyebrow){font-size:16px;line-height:1.7}
.client-page .repeat-card>.button{margin-top:18px}
.client-page .empty-card>h3{font-size:25px;line-height:1.2}
.client-page .empty-card p{font-size:16px}
.client-page .quote-total{font-size:16px;margin-top:19px;padding-top:19px;padding-bottom:0}
.client-page .quote-total>strong{font-size:30px}
.client-page .quote-card>.small-note{font-size:14px;margin-top:12px}
.quote-scope-heading{font-size:16px;font-weight:700;margin-top:24px}
.client-page .quote-items{margin-top:12px}
.client-page .quote-item h4,.client-page .quote-item>strong{font-size:16px;line-height:1.6}
.client-page .quote-item .small-note{font-size:14px;line-height:1.65}
.client-page .quote-text{font-size:16px;line-height:1.7}
.client-page .quote-text h4{font-size:16px}
.client-page .quote-response-actions{grid-template-columns:minmax(0,1fr);gap:11px;margin-top:24px}
.client-page .quote-response-actions>.button{font-size:15px;min-height:52px}
.client-page .quote-response-actions>.quiet-button{font-size:14px;grid-column:1}
.client-page .positive-note{font-size:14px;line-height:1.7}
.client-page .document-actions{gap:8px 22px;margin-top:19px;padding-top:13px;align-items:center}
.client-page .document-actions>.quiet-button,.client-page .document-actions>.quiet-link{font-size:14px;min-height:44px;flex:0 1 auto;margin:0;padding:7px 0;text-align:left;min-width:0}
.client-page .historical-quote{background:var(--cream);box-shadow:none;padding:20px;margin-bottom:17px;border-radius:14px}
.client-page .historical-quote:last-child{margin-bottom:0}
.quote-history>summary{font-size:15px}
.client-page .visit-date{font-size:30px;line-height:1.2;margin-top:20px}
.client-page .service-slot{font-size:16px;line-height:1.7;margin-top:9px}
.client-page .job-checklist{font-size:16px;line-height:1.7}
.client-page .job-actions>.button{font-size:14px;min-height:50px}
.client-page .change-record,.client-page .change-record .small-note{font-size:14px;line-height:1.7}
.client-page .feedback-entry{font-size:16px;line-height:1.7}
.client-page .feedback-entry>.small-note{font-size:14px}
.client-page .balance-card{padding:24px;border-radius:20px}
.client-page .balance-card .eyebrow{font-size:12px;letter-spacing:.055em}
.client-page .balance-total{align-items:baseline;gap:14px}
.client-page .balance-total>span{font-size:16px;max-width:none}
.client-page .balance-total>strong,.client-page .receipt-amount{font-size:30px}
.client-page .cancelled-payment-note{font-size:14px;line-height:1.7}
.payment-instructions>p.pre-wrap{font-size:16px;line-height:1.7}
.payment-instructions>.quiet-link{margin-top:14px}
.history-heading{font-size:18px;font-weight:700;line-height:1.5;margin:27px 0 17px}
.client-page .client-tabs{width:min(510px,calc(100% - 24px));gap:2px}
.client-page .client-tabs button{font-size:13px;line-height:1.5;min-height:64px;gap:4px;padding-inline:3px}
.client-page .client-tabs .icon{width:21px;height:21px}
.client-page .tab-count{font-size:10px;right:17px;top:5px;width:18px;height:18px}
.client-page .client-footer{font-size:12px;line-height:1.7}
.client-page .action-dialog-header h2{font-size:30px;line-height:1.15}
.client-page .action-dialog-body>.muted{font-size:16px;line-height:1.7}
.client-page .action-quote-summary{font-size:16px;line-height:1.6}
.client-page .form-field label{font-size:16px;line-height:1.6}
.client-page .form-field input,.client-page .form-field select,.client-page .form-field textarea{font-size:16px}
.client-page .form-field input::placeholder,.client-page .form-field textarea::placeholder{font-size:14px}
.client-page .consent-row{font-size:14px;line-height:1.7}
.client-page .action-dialog-footer>.button{font-size:14px;min-height:52px;padding-inline:17px}
.client-page .notice{font-size:14px;line-height:1.7}
.field-error{font-size:14px;line-height:1.6;color:#8a382d;margin-top:8px}
.client-page [aria-invalid='true']{border-color:#a34836;outline-color:#a34836}
.acknowledgment>.field-error{margin-left:33px}
.client-page .client-photo figcaption,.client-page .photo-placeholder{font-size:14px}
.client-page .client-photo .quiet-button{font-size:14px}
.client-page .send-photos-button{font-size:15px}
.client-page .recent-links>h2{font-size:26px;line-height:1.2}
.client-page .recent-request-link{font-size:15px;line-height:1.7}
.client-page .recent-request-link>span{font-size:14px}
.client-page [data-record-kind],.client-page .disclosure>summary{scroll-margin-top:105px}
.client-page [data-record-kind]:focus{outline:2px solid #715080;outline-offset:4px}
@media(max-width:950px){
  .client-page .next-action-card{grid-template-columns:minmax(0,1fr);gap:21px}
  .next-action-controls{max-width:340px}
  .client-page .workspace-grid{grid-template-columns:minmax(0,1fr) 250px;gap:20px}
}
@media(max-width:760px){
  .client-page .client-shell{width:calc(100% - 36px)}
  .client-page .header-row{min-height:78px;gap:10px}
  .client-page .client-logo{width:168px}
  .client-page .header-row>.quiet-link{font-size:13px;gap:6px}
  .client-page .request-hero{display:flex;align-items:center;padding-block:23px 19px;gap:14px}
  .client-page .request-hero h1{font-size:29px;line-height:1.2}
  .client-page .compact-button{font-size:13px;max-width:78px;text-align:right;line-height:1.5;flex-shrink:0;justify-content:flex-end}
  .client-page .hero-reference{font-size:13px;margin-top:9px}
  .client-page .care-card{padding:21px 19px;margin-bottom:17px;border-radius:18px}
  .client-page .next-action-card{gap:20px;margin-bottom:0;padding:23px 21px}
  .client-page .next-action-copy>h2{font-size:29px;line-height:1.2}
  .next-action-controls{max-width:none}
  .next-action-description{margin-top:12px;line-height:1.6}
  .next-action-reference{margin-top:12px}
  .next-action-amount{font-size:27px;line-height:1.3}
  .quick-help{gap:2px 18px;padding:7px 1px 18px;font-size:14px}
  .quick-help>span{width:100%;font-size:13px;margin-top:8px}
  .client-page .workspace-grid{grid-template-columns:minmax(0,1fr);gap:5px}
  .client-page .workspace-aside{position:static}
  .client-page .section-heading h2{font-size:28px}
  .client-page .section-heading{margin-bottom:16px}
  .client-page .fact-list{grid-template-columns:minmax(85px,.6fr) minmax(0,1fr);gap:11px 14px}
  .client-page .scope-details .fact-list{grid-template-columns:minmax(0,1fr);gap:4px}
  .client-page .quote-item{gap:14px}
  .client-page .quote-item h4,.client-page .quote-item>strong{font-size:16px}
  .client-page .quote-total>strong{font-size:29px}
  .client-page .quote-card .fact-list{grid-template-columns:minmax(80px,.6fr) minmax(0,1fr)}
  .client-page .historical-quote{padding:18px 15px;margin-bottom:15px}
  .client-page .document-actions{gap:5px 20px}
  .client-page .job-actions{flex-direction:column;align-items:stretch}
  .client-page .balance-total{flex-direction:column;gap:9px}
  .client-page .private-link-card{padding:22px 20px}
  .client-page .client-tabs button{font-size:12px;min-height:64px;padding-inline:2px}
  .client-page .tab-count{right:13px}
  .client-page .action-dialog-header h2{font-size:28px}
  .client-page .action-dialog-body>.muted{font-size:16px}
  .client-page .action-dialog-footer>.button{font-size:14px;min-height:52px;padding-inline:15px}
  .client-page .recent-request-link{font-size:15px;gap:5px}
  .client-page .state-actions>.button{font-size:15px}
  .client-page .state-actions>.quiet-link{justify-content:center}
  .client-page [data-record-kind],.client-page .disclosure>summary{scroll-margin-top:96px}
}
@media(max-width:380px){
  .client-page .client-shell{width:calc(100% - 28px)}
  .client-page .client-logo{width:152px}
  .client-page .request-hero h1{font-size:28px}
  .client-page .next-action-copy>h2{font-size:28px}
  .client-page .next-action-card{padding:22px 18px}
  .client-page .next-action-controls>.button{font-size:14px;padding-inline:14px}
  .client-page .quote-item{grid-template-columns:minmax(0,1fr);gap:6px}
  .client-page .quote-item>strong{justify-self:start}
  .client-page .quote-card .fact-list,.client-page .fact-list{grid-template-columns:minmax(0,1fr);gap:3px}
  .client-page .fact-list dd{margin-bottom:11px}
  .client-page .badge{font-size:12px}
  .client-page .client-tabs button{font-size:12px}
  .client-page .tab-count{right:8px}
  .client-page .action-dialog-footer>.button{font-size:14px;padding-inline:13px}
}
@media print{.quick-help,.next-action-controls{display:none!important}.client-page .next-action-card{display:block}.client-page .workspace-grid{display:block}}

/* Feedback stays beside the action that produced it, including on a phone. */
.client-refresh-status{margin:0 0 20px;padding:11px 14px;border-left:3px solid var(--lavender);background:#f0e9f4;color:var(--muted);font-size:14px;line-height:1.65;border-radius:0 10px 10px 0}
.client-refresh-status[data-state="error"],.client-refresh-status[data-state="offline"]{border-color:#aa7330;background:#fbf0de;color:#704a21}
.client-page .document-actions{position:relative;flex-wrap:wrap}
.document-status{flex-basis:100%;width:100%;margin:3px 0 0;padding:12px 14px;border:1px solid var(--line);border-radius:10px;background:var(--lilac);color:var(--plum);font-size:14px;line-height:1.65;overflow-wrap:anywhere}
.document-status[data-state="error"]{background:#fff0eb;border-color:#d6a394;color:#793b2d}
.client-page .document-actions [data-document-open]{font-weight:700;text-decoration:underline;text-underline-offset:4px}
.client-page .appointment-reservation-note{margin:8px 0 20px}
.agreed-service-instructions{margin:23px 0;padding:18px;border-left:3px solid var(--plum);border-radius:0 12px 12px 0;background:var(--lilac)}
.agreed-service-instructions>h4{font-size:16px;margin-bottom:10px}
.agreed-service-instructions>p{font-size:16px;line-height:1.7}
.agreed-service-instructions>.small-note{margin-top:13px}
.privacy-page{font-size:16px;line-height:1.75}
.privacy-page .privacy-shell section p,.privacy-page .privacy-contact p{font-size:16px;line-height:1.8}
.privacy-page .privacy-shell section h2{font-size:32px;line-height:1.2;letter-spacing:-.02em}
.privacy-page .small-note,.privacy-page .client-footer,.privacy-page .header-row>.quiet-link{font-size:14px;line-height:1.6}
.privacy-page .privacy-shell>.eyebrow{font-size:12px;line-height:1.7}
.privacy-page .button{font-size:16px;min-height:52px}
@media(max-width:760px){
  .client-refresh-status{font-size:14px;margin-bottom:18px;padding:10px 12px}
  .document-status{font-size:14px;padding:12px}
  .agreed-service-instructions{padding:16px}
  .privacy-page .header-row{gap:14px;min-height:86px}
  .privacy-page .client-logo{width:165px}
  .privacy-page .header-row>.quiet-link{max-width:125px;font-size:14px}
  .privacy-page .privacy-shell>h1{font-size:clamp(43px,12vw,60px);line-height:1.08}
  .privacy-page .privacy-intro{font-size:17px;line-height:1.75}
  .privacy-page .privacy-shell section h2,.privacy-page .privacy-contact h2{font-size:29px;line-height:1.2}
}
@media(max-width:380px){.privacy-page .client-logo{width:145px}.privacy-page .header-row>.quiet-link{font-size:13px;max-width:104px}}
@media print{.client-refresh-status,.document-status{display:none!important}}
.publish-consent{display:flex;align-items:flex-start;gap:10px;margin-top:14px;font-size:14px;line-height:1.55}.publish-consent input{width:20px;height:20px;margin-top:2px;flex:none}
.google-review{margin-top:14px}
/* Updates by message (shown once SMS or WhatsApp is connected) */
.updates-card h3{font:600 28px/1.15 var(--serif);margin-bottom:10px}
.updates-card>p.muted{font-size:13px;line-height:1.8}
.updates-choice{border:0;margin:14px 0 0;padding:0}
#client-updates-options{display:flex;flex-wrap:wrap;gap:4px 20px}
.update-option{display:inline-flex;align-items:center;gap:9px;min-height:44px;font-size:14px;cursor:pointer}
.update-option input{width:20px;height:20px;margin:0;accent-color:var(--plum)}
#client-updates-status{margin-top:8px}
/* Pay with M-Pesa (inside the plum balance card) */
.mpesa-pay{margin-top:20px;padding-top:18px;border-top:1px solid #61426c}
.mpesa-form .form-field{margin-top:14px}
.mpesa-form .form-field:first-child{margin-top:0}
.mpesa-form .form-field label{color:var(--cream)}
.mpesa-form .form-field input{color:var(--plum)}
.mpesa-submit{width:100%;margin-top:16px;background:var(--lime);color:var(--plum);border-color:var(--lime);font-weight:700}
.mpesa-submit:disabled{opacity:.7}
.mpesa-pay .small-note{margin-top:10px;color:#dbcce2}
.mpesa-status{font-size:15px;font-weight:600;line-height:1.6;color:var(--cream)}
.mpesa-status.is-paid{color:var(--lime)}
.mpesa-status.is-error{color:#ffd4cf;margin-bottom:12px}
.mpesa-pay>p+.mpesa-form{margin-top:16px}
/* Book a time online */
.slot-choice{margin-top:20px}
.slot-choice h4{font-size:14px;margin-bottom:4px}
.slot-days{display:grid;gap:12px;margin-top:12px}
.slot-day{border:0;margin:0;padding:0;min-width:0}
.slot-day legend{padding:0;margin-bottom:6px;font-size:12px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.slot-times{display:flex;flex-wrap:wrap;gap:8px}
.slot-time{position:relative;display:inline-flex}
.slot-time input{position:absolute;opacity:0;width:1px;height:1px}
.slot-time span{display:inline-flex;align-items:center;justify-content:center;min-width:84px;min-height:44px;padding:8px 14px;border:1px solid #ad98b8;border-radius:100px;background:var(--paper);font-size:14px;font-weight:700;cursor:pointer}
.slot-time input:checked+span{background:var(--plum);border-color:var(--plum);color:var(--cream)}
.slot-time input:focus-visible+span{outline:3px solid #8a5fa4;outline-offset:3px}
.time-choice-card h3{font:600 28px/1.15 var(--serif);margin-bottom:8px}
.time-choice-card .slot-status{margin-top:12px}
.slot-more{justify-self:start;min-height:44px}
/* Share Lavenda (referral code) */
.referral-card h3{font:600 28px/1.15 var(--serif);margin-bottom:10px}
.referral-code{display:flex;align-items:baseline;justify-content:space-between;gap:12px;margin:16px 0;padding:14px 16px;border-radius:14px;background:var(--lilac)}
.referral-code span{font-size:12px;color:var(--muted)}
.referral-code strong{font-size:20px;letter-spacing:.08em}
.referral-actions{display:flex;flex-wrap:wrap;align-items:center;gap:8px 18px}
.return-visit{margin-top:14px;padding:14px 16px;border-radius:14px;background:var(--lilac)}
.return-visit h4{font-size:13px;margin-bottom:6px}
.kra-form .form-field{margin-top:12px}.kra-form .button{margin-top:12px}